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Frequently asked questions

About Aolva's positioning, models, pricing, privacy and access — you may want to know these first.

About Aolva
What is Aolva?

Aolva is a company building inclusive AI — turning good-enough, stable, cost-controlled AI into an everyday workhorse everyone can reach. We don't chase the priciest frontier; we make the benefits of technology land equally in everyone's hands: "not the smartest, but the most everyday".

How is Aolva different from those "strongest models"?

We don't target leaderboard peaks; we invest in stability, concurrent throughput and unit cost on high-frequency real tasks. For most everyday and automation scenarios, "good enough, affordable and stable" is worth more than "a bit smarter for a lot more".

What are Aolva's two product lines?

One is the everyday workhorse (personal companion, batch content processing); the other is built for AI agents (steady power for agents and automation workflows, with the Aolva Studio coding-agent desktop app). Both lines are driven by the same foundation.

Models & capabilities
What models are there?

Aolva-Fast (everyday chat/creation), Aolva-Code (code/agent), Aolva-Reason (high-end reasoning), plus multimodal image/video/voice generation. You can also reach them all with one unified API.

What is "smart routing"?

You send just one logical model name, and smart routing picks a path across multiple compute and model sources — best on stability, cost and load, auto-downgrade and retry on failure. No juggling multiple vendors' keys and quirks. See the flow →

Where do image/video capabilities come from?

Everything you see is Aolva's capability. Some sourced capabilities we buy wholesale upstream and retail to you under the Aolva brand, with the underlying provider transparent to you.

Pricing & account
How does billing work?

Two billing modes coexist: our own capabilities use subscription (no per-call charge), sourced capabilities use pay-as-you-go (pay for what you use). Prices are assigned by the platform and clear in the console after sign-up. See pricing →

Is there a free quota?

Yes. Sign up and get a starter free quota — start with no credit card.

How do I start?

Download the desktop app, or create an API key in the console, and connect in minutes. Enter the console →

Privacy & open source
Will my data be used to train models?

Not by default. Your inputs and outputs are used to fulfill your request in real time; if we ever want to use them for model improvement, we'll seek separate consent or provide an opt-out. See the Privacy Policy.

Is Aolva Studio open source?

Yes. Aolva Studio, the coding agent for developers, is open-sourced under FSL (source-visible, co-buildable, converts to open source after a few years). It relies on Aolva's backend services — good for both community and business.

Any other questions?

Reach us at [email protected].

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